I want to change my order. How I can I add or remove an item from it?Updated 3 months ago
We know plans can change, and we want to help you get your order just right! đź’›
The quickest way to modify your order is through your customer account. If your order has not yet entered the fulfillment process, you can make adjustments directly there.
HOW TO REQUEST A CHANGE
- Check Your Account: Log in to your Wild Oak Boutique account to see if your order is still eligible for edits.
- Contact Support: If you are unable to make changes through your account, please reach out to our Customer Support Team immediately.
- Provide Details: Be sure to include your order number and the specific items you wish to add or remove.
IMPORTANT NOTES
- Timing is Everything: Once an order has shipped, we cannot make any changes. If it's already on its way, you can initiate an exchange through our Return Portal.
- Payment Adjustments:Â If you add items, we will send an updated invoice for the difference. For removed items, adjustments will be issued as store credit or a refund based on eligibility.
NEED HELP FAST?
Because our team works quickly to get orders out the door, we recommend checking your account or contacting us as soon as possible for the best chance of updating your order.