Loyalty program points & tiersUpdated 3 months ago
🌟 Loyalty Program Points & Tiers
How can I use my points?
At checkout, you will see a dropdown menu to apply points for a reward. You must be logged into your account for this option to appear.
Redemption Rates
Points | Reward |
150 Points | $5 OFF |
300 Points | $10 OFF |
500 Points | $20 OFF |
Tiers & Perks
- Tier Requirements: Points needed to reach specific tier levels can be found in our detailed tier chart.
- Member Perks: Each tier offers unique benefits. You can view the full list of rewards and perks here.
- Maintaining Status: Once you enter a new tier, you keep that status for 12 months. If your spending over those 12 months doesn't meet the threshold, your status will be adjusted accordingly.
Tracking Your Progress
You can view your current point balance, rewards history, and tier progress by logging into your Rewards Page.
Frequently Asked Questions
Why aren't my points showing up yet?
- Recent Orders: Points typically post to your account once your order has shipped. Please allow up to 24 hours after shipping for them to appear.
- Product Reviews: Reviews are approved within one week. Points usually post a few business days after the review is live. Remember to use the review request email sent 7 days post-delivery to qualify.
Do my points or rewards expire?
- Points: Expire after 365 days of account inactivity.
- Reward Codes: Once you redeem points for a code, that code is valid for 30 days.
Can I earn points when paying with a Gift Card?
- Points are only earned on amounts paid via debit or credit card. If an order is split between a gift card and a credit card, you will only earn points on the portion paid by the credit card.
đź’ˇ Still have questions?
If your points haven't posted after 24 hours of shipping, please email our support team so we can look into it for you!