Back to Shop

Returns Portal

RETURNS PORTAL

CONTACT

BACK TO SHOP

Wild Oak Boutique

<h2 id="isPasted">Wild Oak Mobile App Perks</h2><h3 id="exclusive-offers">EXCLUSIVE OFFERS</h3><ul><li value="1" style=" text-decoration: inherit;">Instant Savings:&#xA0;<a href="https://2azgqncf.tapc.art/" target="_blank" rel="noopener" style=" text-decoration: none;">Download our App</a>&#xA0;and enable&#xA0;push notifications&#xA0;to receive an immediate&#xA0;15% off coupon&#xA0;for your next order.</li><li value="2" style=" text-decoration: inherit;">App-Only Deals:&#xA0;Gain access to exclusive discounts and promotions available only to our mobile community.</li></ul><hr><h3 id="shop-before-the-rest">SHOP BEFORE THE REST</h3><ul><li value="1" style=" text-decoration: inherit;">Early Access:&#xA0;Be the first to shop&#xA0;New Arrivals&#xA0;before they hit the website.</li><li value="2" style=" text-decoration: inherit;">Restock Alerts:&#xA0;Stay ahead of the crowd with real-time notifications for our most popular items.</li></ul><hr><h3 id="a-better-shopping-experience">A BETTER SHOPPING EXPERIENCE</h3><ul><li value="1" style=" text-decoration: inherit;">Seamless Browsing:&#xA0;The app is designed for speed and ease of use, making it the most convenient way to shop Wild Oak Boutique.</li><li value="2" style=" text-decoration: inherit;">Personalized Feeds:&#xA0;See the styles you love most right when you open the app.</li></ul><hr><h3 id="ready-to-shop">READY TO SHOP?</h3>Download the app for your device and unlock your 15% discount today:<ul><li value="1" style=" text-decoration: inherit;"><a href="https://2azgqncf.tapc.art/" target="_blank" rel="noopener" style=" text-decoration: none;">Download for iOS &amp; Android</a></li></ul>

Download the app for your device and unlock your 15% discount today:

What are the perks of downloading the mobile app?

Mobile App

How can I cancel my order?

What should I do if I need to change the shipping address for my order?

I want to change my order. How I can I add or remove an item from it?

What payment options are offered at checkout?

Didn’t Receive an Order Confirmation?

What if using a discount code drops my order total below the minimum for free shipping?

Why are prices different on the website compared to social media platforms?

Can I Apply a Coupon Code to an Existing Order?

Ordering

U.S. shipping information

Canada shipping information

International shipping information

Delivery information

How do I track my order?

What happens if my order gets lost in transit?

What happens if my order was stolen or wasn't delivered?

Do you offer local pickup?

Shipping/Tracking

How do I return or exchange an item?

What is your U.S. return policy?

What is your Canada return policy?

What is your International return policy?

Return information

Exchange information

Do I need to return the original item before receiving my exchange?

How do I handle returns if I am unable to locate my order number?

What should I do if I have issues with missing items or credits from a return?

How do I ensure my returned order is processed and exchanged correctly?

What happens if there is a remaining balance or price difference in my exchange order?

Can I return multiple items in the same package if I have specific return labels?

Returns/Exchanges

Where is my store credit?

When does my store credit / gift card expire?

How do I apply store credit to my order?

Do you offer gift cards?

Can I Use a Gift Card or Store Credit with Discounts and Rewards?

Store credit / Gift Cards

How do I become a rewards member?

What are the benefits of joining Oak Perks?

How can I refer a friend?

Loyalty program points & tiers

Will I get my discount code on my birthday?

Rewards in mobile app

If I return my items, do I lose points?

Rewards

Sizing information

Do items get restocked?

Product Stock/Sizing

How do I download the mobile app?

Does my wishlist sync with the website?

How can I add & remove wishlist items?

Can I have multiple wishlists?

Can I share my wishlist with friends & family?

Wishlist

How do I submit a collab request?

What are the perks of becoming an ambassador?

TikTok Affiliate Program

AMBASSADORS / COLLABS

I am having account issues

Having Trouble Checking Out?

TECHNICAL ISSUES

When customer asks about which jeans qualify for denim sale discounts

When customer reports denim sale prices not showing correctly in cart or checkout

What are the perks of downloading the mobile app?Updated 3 months ago

Wild Oak Mobile App Perks

EXCLUSIVE OFFERS

SHOP BEFORE THE REST

A BETTER SHOPPING EXPERIENCE

READY TO SHOP?