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Wild Oak Boutique

FREE SHIPPING &amp; DISCOUNT CODESWe love offering free shipping to our customers! To qualify for free shipping, please note how promotional codes interact with your cart total:<ul><li style="font-family: Inter;">Post-Discount Minimum:Your final order subtotal must meet the required minimum purchase amount *after* all discount codes have been applied.</li><li style="font-family: Inter;">How it Works: If a promo code lowers your subtotal below the free shipping threshold, standard shipping charges will be automatically re-applied at checkout.</li><li style="font-family: Inter;">An Example: If the free shipping minimum is *$99* and a discount code brings your subtotal down to *$95*, the system will add our standard shipping fee.</li></ul>PRO TIP: HOW TO RECLAIM FREE SHIPPING<ul><li style="font-family: Inter;">Add a Small Item: Don&apos;t let shipping fees ruin your discount! Simply add a small accessory, a pair of socks, or jewelry to your cart to bring your post-discount total back above the minimum threshold.&#xA0;</li><li style="font-family: Inter;">Get More Value: This ensures you get to keep your discount *and* get 100% free shipping while adding a little extra something to your wardrobe!</li></ul>

FREE SHIPPING & DISCOUNT CODES. We love offering free shipping to our customers! To qualify for free shipping, please note how promotional codes interact with your cart total:. PRO TIP: HOW TO RECLAIM FREE SHIPPING

What if using a discount code drops my order total below the minimum for free shipping?

Ordering

How can I cancel my order?

What should I do if I need to change the shipping address for my order?

I want to change my order. How I can I add or remove an item from it?

What payment options are offered at checkout?

Didn’t Receive an Order Confirmation?

Why are prices different on the website compared to social media platforms?

Can I Apply a Coupon Code to an Existing Order?

U.S. shipping information

Canada shipping information

International shipping information

Delivery information

How do I track my order?

What happens if my order gets lost in transit?

What happens if my order was stolen or wasn't delivered?

Do you offer local pickup?

Shipping/Tracking

How do I return or exchange an item?

What is your U.S. return policy?

What is your Canada return policy?

What is your International return policy?

Return information

Exchange information

Do I need to return the original item before receiving my exchange?

How do I handle returns if I am unable to locate my order number?

What should I do if I have issues with missing items or credits from a return?

How do I ensure my returned order is processed and exchanged correctly?

What happens if there is a remaining balance or price difference in my exchange order?

Can I return multiple items in the same package if I have specific return labels?

Returns/Exchanges

Where is my store credit?

When does my store credit / gift card expire?

How do I apply store credit to my order?

Do you offer gift cards?

Can I Use a Gift Card or Store Credit with Discounts and Rewards?

Store credit / Gift Cards

How do I become a rewards member?

What are the benefits of joining Oak Perks?

How can I refer a friend?

Loyalty program points & tiers

Will I get my discount code on my birthday?

Rewards in mobile app

If I return my items, do I lose points?

Rewards

Sizing information

Do items get restocked?

Product Stock/Sizing

How do I download the mobile app?

What are the perks of downloading the mobile app?

Does my wishlist sync with the website?

Mobile App

How can I add & remove wishlist items?

Can I have multiple wishlists?

Can I share my wishlist with friends & family?

Wishlist

How do I submit a collab request?

What are the perks of becoming an ambassador?

TikTok Affiliate Program

AMBASSADORS / COLLABS

I am having account issues

Having Trouble Checking Out?

TECHNICAL ISSUES

When customer asks about which jeans qualify for denim sale discounts

When customer reports denim sale prices not showing correctly in cart or checkout

What if using a discount code drops my order total below the minimum for free shipping?Updated 2 months ago