Can I return multiple items in the same package if I have specific return labels?Updated 3 months ago

While it may seem easier to bundle everything together, following the correct labeling process ensures your store credit or exchange is processed without delay.

The General Rule

• Use Unique Labels: We recommend returning items separately if they have been assigned unique return shipping labels. This ensures each item is tracked and processed correctly by our system.

Can I Combine My Returns?

If your items are from the same order and you have not yet mailed them back, we can help you consolidate them:

1. Request a Reset: Contact our support team to have your returns reset.
2. Generate One Label: Once reset, you can create a single combined return.
3. Ship Together: You will then receive one shipping label to package everything together securely.