How do I return or exchange an item?Updated 2 months ago

Thank you for shopping with Wild Oak Boutique! If your purchase isn’t quite right, we are happy to help you find something you love.

To begin your process, please follow these steps:

Visit the Portal: Go to our returns portal.
Select Your Resolution: Follow the prompts to set up an exchange or a return for store credit.
Get Your Label: If a return label is required, it will be generated for you once the setup is complete.

We offer several ways to ensure you're satisfied with your order:

Exchanges: Swap your item for a different size or a completely new product during the portal process.
Store Credit: Return your item and receive credit to use on a future purchase.
Refunds: If you prefer a refund to your original payment method, you can select this option directly within our Return Portal. If you purchased Re:do Coverage at checkout, your return shipping and refund processing are 100% free. If you did not purchase Re:do Coverage, a return shipping label fee and a flat 3% processing fee will be deducted from your final refund amount.

Return Policy: For full eligibility details, please refer to ourreturn policylink provided within the portal.
Condition: Items must be in their original condition to be eligible for a return or exchange.

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