How do I track my order?Updated 3 months ago

TRACK YOUR SHIPMENT

The most efficient way to stay updated on your delivery is through your Wild Oak Boutique account.

Where to find tracking details:

• Account Dashboard: Log in to view your full order history and real-time tracking status.
• Email Confirmations: Once your order leaves our warehouse, you will receive a shipping confirmation email containing your tracking number.
• Spam Folder: If you don't see your confirmation within 24 hours, please be sure to check your junk or spam folders.

WHY IS MY ORDER DELAYED?

We strive to process orders quickly, but several factors can influence delivery timelines:

• Processing Window: Orders placed before 11 AM CST ship the same business day. Orders placed after this time, or over the weekend, will ship the following business day.
• Tracking Updates: It can take up to 24 hours for tracking information to populate once the carrier has scanned the package.
• External Factors: Carrier delays may occur due to high volume during holidays or promotions, severe weather conditions, or labor shortages.

NEED ASSISTANCE?

If you have not received a shipping confirmation after 24 business hours, or if your tracking hasn't updated for several days, please reach out to our Customer Support Team.