Shipping Rates & Delivery Times. We offer several shipping options to get your order to you as quickly as possible. Shipping Method. Estimated Delivery. Price. Standard Shipping. 2 - 5 Business Days. $6.95. FREE Standard Shipping. 2 - 5 Business Days

Shipping Rates &amp; Delivery TimesWe offer several shipping options to get your order to you as quickly as possible.<table><tbody style=" text-decoration: inherit;"><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">Shipping Method</td><td style=" text-decoration: inherit;">Estimated Delivery</td><td style=" text-decoration: inherit;">Price</td></tr><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">Standard Shipping</td><td style=" text-decoration: inherit;">2 - 5 Business Days</td><td style=" text-decoration: inherit;">$6.95</td></tr><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">FREE Standard Shipping</td><td style=" text-decoration: inherit;">2 - 5 Business Days</td><td style=" text-decoration: inherit;">Orders $99+</td></tr><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">Express Shipping</td><td style=" text-decoration: inherit;">2 - 3 Business Days</td><td style=" text-decoration: inherit;">$16.95</td></tr><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">Expedited Shipping</td><td style=" text-decoration: inherit;">1 - 2 Business Days</td><td style=" text-decoration: inherit;">$28.95</td></tr></tbody></table><hr><h3 id="important-shipping-details">Important Shipping Details</h3><ul><li value="1" style=" text-decoration: inherit;">Processing Time:&#xA0;We aim to ship all orders the same business day if placed before&#xA0;11 AM CST. Orders placed after this time on Friday will ship the following Monday.</li><li value="2" style=" text-decoration: inherit;">Service Area:&#xA0;Standard shipping is available to all 50 states, including PO Boxes and APO/FPO addresses.</li><li value="3" style=" text-decoration: inherit;">Expedited Restrictions:&#xA0;Please note that Expedited &amp; Express Shipping is not available for PO Boxes or APO/FPO addresses.</li><li value="4" style=" text-decoration: inherit;">Issues:&#xA0;If you experience any shipping issues, please contact our&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">support team</a>&#xA0;within 10 days of your order.</li><li value="5" style=" text-decoration: inherit;">Potential Delays:&#xA0;Please note that shipping times and time in transit may be delayed during&#xA0;holidays, large promotions, or due to severe weather conditions.</li></ul><hr><h3 id="tracking--confirmations">Tracking &amp; Confirmations</h3><ul><li value="1" style=" text-decoration: inherit;">Confirmation Emails:&#xA0;If you haven&apos;t received a confirmation, please check your junk or spam folders. You can also mark us as a &quot;Safe Sender&quot; to ensure future updates reach your inbox.</li><li value="2" style=" text-decoration: inherit;">Live Tracking:&#xA0;Once your order is labeled, you will receive an email with your&#xA0;<a href="https://www.wildoakboutique.com/#redo/" target="_blank" rel="noopener" style=" text-decoration: none;">tracking number</a>&#xA0;and full tracking details.</li></ul><hr><h3 id="lost-stolen-or-damaged-items">Lost, Stolen, or Damaged Items</h3><ul><li value="1" style=" text-decoration: inherit;">Lost or Stolen Packages:&#xA0;If your tracking shows your package was delivered but you cannot find it, please check with neighbors, building management, or surrounding delivery areas first. If it is still missing or you suspect it was stolen, please reach out to our support team so we can assist you in filing an official claim with the carrier.&#xA0;</li><li value="2" style=" text-decoration: inherit;">Defective Merchandise:&#xA0;If an item arrives damaged, please visit our&#xA0;<a href="https://returns.wildoakboutique.com/returns-portal/login" target="_blank" rel="noopener" style=" text-decoration: none;">Returns Portal</a>&#xA0;immediately. Select &quot;item is damaged&quot; and provide a photo and description so we can make it right.</li></ul>

U.S. shipping information

We offer reliable shipping options to get your favorites to you in Canada. Shipping Method. Estimated Delivery. Price. FedEx International Connect Plus. Up to 8 Business Days. $13.00 CAD. FREE FedEx International Connect Plus. Up to 8 Business Days.

<h3 id="isPasted">Shipping Rates &amp; Delivery Times</h3>We offer reliable shipping options to get your favorites to you in Canada.<table><tbody style=" text-decoration: inherit;"><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">Shipping Method</td><td style=" text-decoration: inherit;">Estimated Delivery</td><td style=" text-decoration: inherit;">Price</td></tr><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">FedEx International Connect Plus</td><td style=" text-decoration: inherit;">Up to 8 Business Days</td><td style=" text-decoration: inherit;">$13.00 CAD</td></tr><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">FREE FedEx International Connect Plus</td><td style=" text-decoration: inherit;">Up to 8 Business Days</td><td style=" text-decoration: inherit;">Orders $200+ CAD</td></tr></tbody></table><hr><h3 id="important-shipping-details">Important Shipping Details</h3><ul><li value="1" style=" text-decoration: inherit;">Processing Time:&#xA0;We aim to ship all orders the same business day if placed before&#xA0;10 AM CST. Orders placed after this time on Friday will ship the following Monday.</li><li value="2" style=" text-decoration: inherit;">Address Updates:&#xA0;Once an international order is placed, we are unable to update the shipping address.</li><li value="3" style=" text-decoration: inherit;">Duties &amp; Taxes:&#xA0;Please note that Duties, GST, and Taxes are non-refundable once your parcel has shipped.</li><li value="4" style=" text-decoration: inherit;">Claims Window:&#xA0;If there is an issue with your package, you must contact&#xA0;<a href="https://app.getredo.com/#" target="_blank" rel="noopener" style=" text-decoration: none;">Customer Support</a>&#xA0;within 30 days of placing your order.</li><li value="5" style=" text-decoration: inherit;">Potential Delays:&#xA0;Please note that shipping times and time in transit may be delayed during&#xA0;holidays, large promotions, or due to severe weather conditions.</li></ul><hr><h3 id="tracking-your-package">Tracking Your Package</h3>Once your order is packaged and labeled, you will receive an email with your&#xA0;<a href="https://app.getredo.com/#" target="_blank" rel="noopener" style=" text-decoration: none;">tracking number</a>. This email contains all the information you need to follow your package&apos;s journey. If you have trouble tracking your order, please&#xA0;<a href="https://app.getredo.com/#" target="_blank" rel="noopener" style=" text-decoration: none;">email us</a>&#xA0;with your order number for assistance.<hr><h3 id="lost-stolen-or-damaged-items">Lost, Stolen, or Damaged Items</h3><ul><li value="1" style=" text-decoration: inherit;">Lost or Stolen Packages:&#xA0;If your package is missing, please contact your local post office or carrier. We will wait&#xA0;7 days&#xA0;from the date marked as &quot;delivered&quot; before filing an official claim.</li><li value="2" style=" text-decoration: inherit;">Claims Process:&#xA0;Claims may result in a replacement package or store credit for sold-out items. We do not offer refunds for packages marked as &quot;delivered&quot;. .</li><li value="3" style=" text-decoration: inherit;">Non-Deliverable Packages:&#xA0;Packages returned as non-deliverable will not be reshipped. They will be eligible for store credit, minus shipping expenses.</li><li value="4" style=" text-decoration: inherit;">Defective Merchandise:&#xA0;If an item arrives damaged, please visit our&#xA0;<a href="https://app.getredo.com/#" target="_blank" rel="noopener" style=" text-decoration: none;">Returns Portal</a>&#xA0;immediately. Select &quot;item is damaged&quot; as your reason and provide a photo so we can assist you.</li></ul>

Canada shipping information

We offer reliable international shipping to get our styles to you, wherever you are. Shipping Method. Estimated Delivery. Price. FedEx International Connect Plus. Up to 10 Business Days. Calculated at Checkout. Once your order is packaged and labeled

<h3 id="isPasted">SHIPPING RATES &amp; DELIVERY TIMES</h3> We offer reliable international shipping to get our styles to you, wherever you are.<table><tbody style=" text-decoration: inherit;"><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">Shipping Method</td><td style=" text-decoration: inherit;">Estimated Delivery</td><td style=" text-decoration: inherit;">Price</td></tr><tr style=" text-decoration: inherit;"><td style=" text-decoration: inherit;">FedEx International Connect Plus</td><td style=" text-decoration: inherit;">Up to 10 Business Days</td><td style=" text-decoration: inherit;">Calculated at Checkout</td></tr></tbody></table><hr><h3 id="important-shipping-details">IMPORTANT SHIPPING DETAILS</h3> <ul><li value="1" style=" text-decoration: inherit;">Processing Time:&#xA0;We aim to ship all orders the same business day if placed before&#xA0;10 AM CST. Orders placed after this time on Friday will ship the following Monday.</li><li value="2" style=" text-decoration: inherit;">Potential Delays:&#xA0;Please note that shipping times and time in transit may be delayed during&#xA0;holidays, large promotions, or due to severe weather conditions.</li><li value="3" style=" text-decoration: inherit;">Duties &amp; Taxes:&#xA0;For most countries, duties and taxes are paid at checkout so there are no extra fees at customs. However, some countries require these to be paid upon entry. Please note that these fees are&#xA0;non-refundable&#xA0;once the parcel has shipped.</li><li value="4" style=" text-decoration: inherit;">Claims Window:&#xA0;If there is a shipping issue, you must contact&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">Customer Support</a>&#xA0;within 10 days of placing your order.</li></ul><hr><h3 id="tracking-your-package">TRACKING YOUR PACKAGE</h3> Once your order is packaged and labeled, you will receive an email with your&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">tracking number</a>. This email contains all the information you need to follow your package&apos;s journey. If you have trouble tracking your order, please&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">email us</a>&#xA0;with your order number for assistance.<hr><h3 id="lost-stolen-or-damaged-items">LOST, STOLEN, OR DAMAGED ITEMS</h3> <ul><li value="1" style=" text-decoration: inherit;">Lost or Stolen Packages:&#xA0;If your package is missing, please contact your local carrier. We will wait&#xA0;7 days&#xA0;from the date marked as &quot;delivered&quot; before filing an official claim.</li><li value="2" style=" text-decoration: inherit;">Claims Process:&#xA0;Claims may result in a replacement package or store credit for sold-out items. We do not offer refunds for packages marked as &quot;delivered&quot;. If your package was marked delivered but is missing, you will need to file a police report.</li><li value="3" style=" text-decoration: inherit;">Non-Deliverable Packages:&#xA0;Packages returned as non-deliverable will not be reshipped. They will be eligible for store credit, minus shipping expenses.</li><li value="4" style=" text-decoration: inherit;">Defective Merchandise:&#xA0;If an item arrives damaged, please visit our&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">Returns Portal</a>&#xA0;immediately. Select &quot;item is damaged&quot; as your reason and provide a photo so we can assist you.</li></ul>

International shipping information

For comprehensive details on our shipping rates, methods, and processing times, please refer to our full Shipping Article. We use a no-signature-required delivery service. If no one is home, the package will be left in a secure location around your p

<h3 id="isPasted">SHIPPING TIME</h3> For comprehensive details on our shipping rates, methods, and processing times, please refer to our full&#xA0;<a href="https://www.wildoakboutique.com/pages/shipping-information" target="_blank" rel="noopener" style=" text-decoration: none;">Shipping Article</a>.<hr><h3 id="my-package-was-delivered-but-i-didnt-receive-it">MY PACKAGE WAS DELIVERED, BUT I DIDN&apos;T RECEIVE IT!</h3> We use a no-signature-required delivery service. If no one is home, the package will be left in a secure location around your property. Before Contacting Us, Please Try the Following:<ul><li value="1" style=" text-decoration: inherit;">Check common areas:&#xA0;If you live in an apartment or complex, check with the mailroom, lobby, reception, or apartment manager.</li><li value="2" style=" text-decoration: inherit;">Ask around:&#xA0;Check with neighbors to see if the package was collected for safekeeping.</li><li value="3" style=" text-decoration: inherit;">Wait 48 hours:&#xA0;Carriers like&#xA0;<a href="https://www.usps.com/" target="_blank" rel="noopener" style=" text-decoration: none;">USPS</a>&#xA0;occasionally mark packages as &quot;delivered&quot; a day or two before they actually arrive.</li><li value="4" style=" text-decoration: inherit;">Contact the carrier:&#xA0;Reach out to your local post office or carrier for GPS coordinates or more information on the delivery location.</li></ul><hr><h3 id="lost-or-stolen-packages">LOST OR STOLEN PACKAGES</h3> If your package still hasn&#x2019;t arrived within&#xA0;7 days&#xA0;of the marked delivery date, please reach out to our&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">Customer Support Team</a>. Important Policy Notes:<ul><li value="1" style=" text-decoration: inherit;">Claims Process:&#xA0;Reshipments or store credits for missing packages are issued at the discretion of Wild Oak Boutique. We do not offer refunds for packages marked as &quot;delivered.&quot;</li><li value="2" style=" text-decoration: inherit;">Carrier Responsibility:&#xA0;We recommend filing a formal claim directly with the carrier. Wild Oak Boutique is not responsible for lost, stolen, held, or damaged packages.</li><li value="3" style=" text-decoration: inherit;">Forwarding Addresses:&#xA0;If you use a shipping forwarding service, you are responsible for contacting that company to locate your shipment.</li></ul>

Delivery information

The most efficient way to stay updated on your delivery is through your Wild Oak Boutique account. Where to find tracking details:. We strive to process orders quickly, but several factors can influence delivery timelines:. If you have not received a

<h3 id="isPasted">TRACK YOUR SHIPMENT</h3> The most efficient way to stay updated on your delivery is through your&#xA0;<a href="https://www.wildoakboutique.com/#redo/" target="_blank" rel="noopener" style=" text-decoration: none;">Wild Oak Boutique account</a>. Where to find tracking details:<ul><li value="1" style=" text-decoration: inherit;">Account Dashboard:&#xA0;Log in to view your full order history and real-time tracking status.</li><li value="2" style=" text-decoration: inherit;">Email Confirmations:&#xA0;Once your order leaves our warehouse, you will receive a shipping confirmation email containing your tracking number.</li><li value="3" style=" text-decoration: inherit;">Spam Folder:&#xA0;If you don&apos;t see your confirmation within 24 hours, please be sure to check your junk or spam folders.</li></ul><hr><h3 id="why-is-my-order-delayed">WHY IS MY ORDER DELAYED?</h3> We strive to process orders quickly, but several factors can influence delivery timelines:<ul><li value="1" style=" text-decoration: inherit;">Processing Window:&#xA0;Orders placed before&#xA0;11 AM CST&#xA0;ship the same business day. Orders placed after this time, or over the weekend, will ship the following business day.</li><li value="2" style=" text-decoration: inherit;">Tracking Updates:&#xA0;It can take up to&#xA0;24 hours&#xA0;for tracking information to populate once the carrier has scanned the package.</li><li value="3" style=" text-decoration: inherit;">External Factors:&#xA0;Carrier delays may occur due to high volume during&#xA0;holidays or promotions, severe weather conditions, or labor shortages.</li></ul><hr><h3 id="need-assistance">NEED ASSISTANCE?</h3>If you have not received a shipping confirmation after 24 business hours, or if your tracking hasn&apos;t updated for several days, please reach out to our&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">Customer Support Team</a>.

How do I track my order?

If you believe your order has been lost while in transit, please contact us right away so we can help. We follow a standard procedure to resolve issues with missing shipments:

If you believe your order has been lost while in transit, please&#xA0;<a href="https://www.wildoakboutique.com/pages/contact-us" target="_blank" rel="noopener" style=" text-decoration: none;">contact us</a>&#xA0;right away so we can help. <h3 id="the-claim-process">The Claim Process</h3> We follow a standard procedure to resolve issues with missing shipments:<ul><li value="1" style=" text-decoration: inherit;">Wait Period:&#xA0;We must wait&#xA0;7 days&#xA0;from the most recent tracking update or the date marked &quot;delivered&quot; before we can file an official claim with the carrier.</li><li value="2" style=" text-decoration: inherit;">Filing the Claim:&#xA0;Once that 7-day window has passed, we will file a claim for failed delivery on your behalf.</li><li value="3" style=" text-decoration: inherit;">Resolution:&#xA0;Once the carrier or insurance claim is resolved, we will either resend your package or issue&#xA0;store credit&#xA0;if the original items are no longer available.</li></ul> <h3 id="important-notes">Important Notes</h3><ul><li value="1" style=" text-decoration: inherit;">Resolution Support:&#xA0;While we work closely with carriers to locate missing packages, final resolutions (such as replacements or store credit) depend on your package protection status and the completion of the standard 7-day transit waiting period.</li><li value="2" style=" text-decoration: inherit;">Police Reports:&#xA0;For packages marked delivered that are suspected stolen, a police report may be requested to complete the official carrier claim process.</li><li value="3" style=" text-decoration: inherit;">We&#x2019;re Here to Help:&#xA0;Our customer experience team is always available to walk you through every step of the delivery or transit claims process to ensure we get this sorted out for you as quickly as possible!</li></ul>

What happens if my order gets lost in transit?

If you believe your order was stolen or misdelivered, please contact us right away so we can help. To resolve issues with missing shipments, we follow a specific process based on your package protection selection:

If you believe your order was stolen or misdelivered, please&#xA0;<a href="https://app.getredo.com/stores/65721a025f017b0006b31618/support/faq/editor/69532b43b8cba3c7b1411e3b" target="_blank" rel="noopener" style=" text-decoration: none;">contact us</a>&#xA0;right away so we can help.<hr><h3 id="the-claim-process">THE CLAIM PROCESS</h3> To resolve issues with missing shipments, we follow a specific process based on your package protection selection:<ul><li value="1" style=" text-decoration: inherit;">Orders with Package Protection (Re:do):&#xA0;We can file a claim on your behalf after&#xA0;7 days&#xA0;from the carrier&#x2019;s &#x201C;delivered&#x201D; scan. Once the claim is approved, we will send a replacement or issue store credit if the item is sold out.</li><li value="2" style=" text-decoration: inherit;">Orders without Package Protection:&#xA0;We require a copy of a&#xA0;police report&#xA0;for the missing package. After you provide the report and it has been&#xA0;7 days&#xA0;since the order was marked delivered, we will review and consider reissuing the package.</li></ul><hr><h3 id="important-notes">IMPORTANT NOTES</h3><ul><li value="1" style=" text-decoration: inherit;">Resolution Support:&#xA0;While we work closely with carriers to locate missing packages, final resolutions (such as replacements or store credit) depend on your package protection status and the completion of the standard 7-day transit waiting period.</li><li value="2" style=" text-decoration: inherit;">Support:&#xA0;Our team is here to walk you through every step of the delivery or transit claims process to ensure we get this sorted out for you as quickly as possible!</li></ul>

What happens if my order was stolen or wasn't delivered?

Yes! We offer convenient store pickup for our customers in the Sioux Falls, SD area. Our smart lockers are located at the North entrance of our building. Missing Code: If you have trouble accessing the lockers or didn't receive your unique locker acc

<h3 style=" text-decoration: inherit;" id="isPasted">HOW IT WORKS</h3> Yes! We offer convenient store pickup for our customers in the&#xA0;Sioux Falls, SD&#xA0;area.<ul style=" text-decoration: inherit;"><li value="1" style=" text-decoration: inherit;">Select Pickup at Checkout:&#xA0;Simply choose the&#xA0;&quot;Local Pickup&quot;&#xA0;option when placing your order.</li><li value="2" style=" text-decoration: inherit;">Confirmation Email:&#xA0;Once your order is ready, you will receive an email containing a unique&#xA0;access code&#xA0;for our smart lockers.</li></ul><hr style=" text-decoration: inherit;"><h3 style=" text-decoration: inherit;" id="pickup-location--hours">PICKUP LOCATION &amp; HOURS</h3>Our smart lockers are located at the&#xA0;North entrance&#xA0;of our building.<ul style=" text-decoration: inherit;"><li value="1" style=" text-decoration: inherit;">Address:&#xA0;<a href="https://www.google.com/search?q=https://www.google.com/maps/search/%3Fapi%3D1%26query%3D4001%2BW%2B34th%2BSt%2BNorth%2BSioux%2BFalls%2BSD%2B57107-1456" target="_blank" rel="noopener" style=" text-decoration: none;">4001 W 34th St North, Sioux Falls, SD 57107-1456</a></li><li value="2" style=" text-decoration: inherit;">Pickup Hours:&#xA0;6:00 AM to 10:00 PM daily</li></ul><hr style=" text-decoration: inherit;"><h3 style=" text-decoration: inherit;" id="need-help">NEED HELP?</h3>Missing Code: If you have trouble accessing the lockers or didn&apos;t receive your unique locker access code, please reach out to our support team so we can retrieve it for you immediately.Accidentally Selected Pickup?: If you placed an order for local pickup but need it shipped instead, contact us right away! We can send an invoice for the standard $6.95 shipping fee and get it routed to your home.Forgot to Select Pickup?: If you wanted to pick your order up but accidentally paid for shipping, reach out to our team immediately. As long as your order hasn&apos;t been processed by our warehouse, we can switch it to local pickup and refund your shipping fee.

Do you offer local pickup?

Back to Shop

Returns Portal

RETURNS PORTAL

CONTACT

BACK TO SHOP

Wild Oak Boutique

Shipping/Tracking

How can I cancel my order?

What should I do if I need to change the shipping address for my order?

I want to change my order. How I can I add or remove an item from it?

What payment options are offered at checkout?

Didn’t Receive an Order Confirmation?

What if using a discount code drops my order total below the minimum for free shipping?

Why are prices different on the website compared to social media platforms?

Can I Apply a Coupon Code to an Existing Order?

Ordering

How do I return or exchange an item?

What is your U.S. return policy?

What is your Canada return policy?

What is your International return policy?

Return information

Exchange information

Do I need to return the original item before receiving my exchange?

How do I handle returns if I am unable to locate my order number?

What should I do if I have issues with missing items or credits from a return?

How do I ensure my returned order is processed and exchanged correctly?

What happens if there is a remaining balance or price difference in my exchange order?

Can I return multiple items in the same package if I have specific return labels?

Returns/Exchanges

Where is my store credit?

When does my store credit / gift card expire?

How do I apply store credit to my order?

Do you offer gift cards?

Can I Use a Gift Card or Store Credit with Discounts and Rewards?

Store credit / Gift Cards

How do I become a rewards member?

What are the benefits of joining Oak Perks?

How can I refer a friend?

Loyalty program points & tiers

Will I get my discount code on my birthday?

Rewards in mobile app

If I return my items, do I lose points?

Rewards

Sizing information

Do items get restocked?

Product Stock/Sizing

How do I download the mobile app?

What are the perks of downloading the mobile app?

Does my wishlist sync with the website?

Mobile App

How can I add & remove wishlist items?

Can I have multiple wishlists?

Can I share my wishlist with friends & family?

Wishlist

How do I submit a collab request?

What are the perks of becoming an ambassador?

TikTok Affiliate Program

AMBASSADORS / COLLABS

I am having account issues

Having Trouble Checking Out?

TECHNICAL ISSUES

When customer asks about which jeans qualify for denim sale discounts

When customer reports denim sale prices not showing correctly in cart or checkout