U.S. shipping informationUpdated 2 months ago

Shipping Rates & Delivery Times

We offer several shipping options to get your order to you as quickly as possible.

Processing Time: We aim to ship all orders the same business day if placed before 11 AM CST. Orders placed after this time on Friday will ship the following Monday.
Service Area: Standard shipping is available to all 50 states, including PO Boxes and APO/FPO addresses.
Expedited Restrictions: Please note that Expedited & Express Shipping is not available for PO Boxes or APO/FPO addresses.
Issues: If you experience any shipping issues, please contact our support team within 10 days of your order.
Potential Delays: Please note that shipping times and time in transit may be delayed during holidays, large promotions, or due to severe weather conditions.

Confirmation Emails: If you haven't received a confirmation, please check your junk or spam folders. You can also mark us as a "Safe Sender" to ensure future updates reach your inbox.
Live Tracking: Once your order is labeled, you will receive an email with your tracking number and full tracking details.

Lost or Stolen Packages: If your tracking shows your package was delivered but you cannot find it, please check with neighbors, building management, or surrounding delivery areas first. If it is still missing or you suspect it was stolen, please reach out to our support team so we can assist you in filing an official claim with the carrier.
Defective Merchandise: If an item arrives damaged, please visit our Returns Portal immediately. Select "item is damaged" and provide a photo and description so we can make it right.

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