I am having account issuesUpdated 3 months ago

If you are experiencing issues with the website, we recommend the following steps for an optimal experience:

Recommended Browser: We suggest using Google Chrome for the best compatibility with our site.
Try the App: For a smoother, faster shopping experience, you can also download our mobile app.
Further Help: If issues persist while using Chrome, please feel free to reach out to our team via email.

Passwordless Login (Primary): We now offer a seamless, passwordless login experience. Instead of remembering a password, simply enter your email or phone number to receive a secure one-time code via email or SMS to access your account instantly.
Why isn't my login working? If your credentials or code aren't accepted, ensure you are using the email address associated with your original orders.
"No account found" error: If you see this message, you likely haven't created a formal account yet. Simply create a new account using your email; once created, all previous orders associated with that email will automatically appear in your history.
Legacy Passwords: If you prefer to use a traditional password, use the Forgot Password link to update your credentials. Please remember to check your junk or spam folder for the automated reset link.

Session Timeouts: For your security, browser cookies expire every 24 hours, which may log you out. While we cannot change this interval, you can adjust cookie expiration settings within your specific browser.
Deleting an account: If you wish to have your account removed from our system, please contact us via email, and our team will assist you.

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