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What is your Canada return policy?Updated 3 months ago

We want our Canadian customers to have a great experience. If you need to return an item, please follow these requirements:

  • Holiday Window: Orders placed between October 21st and December 26th are eligible for return until January 31st.
  • Standard Window: You have 30 days from the purchase date to make a return.
  • Condition: Merchandise must be unworn, undamaged, unwashed, and have the original tags intact.
  • Non-Returnable Items: We cannot accept returns on earrings, hair accessories, undergarments, hosiery, face masks, hair tools, items marked "final sale," or any product with the sanitary tag removed.

RE:DO COVERAGE


We’ve partnered with Re:do to provide a seamless return experience for our customers in Canada.

  • With Coverage: Enjoy free unlimited returns for store credit and integrated package protection on your order.
  • Without Coverage: You can still use our portal, but you will be responsible for the cost of the return shipping label.

HOW TO START A RETURN

  1. Visit the Portal: Go to our Returns Center and enter your order number and zip code.
  2. Ship It Back: You can use a label from our portal or your own preferred shipping method.
  3. Mailing Address: > Wild Oak Boutique

    4001 W 34th St N Sioux Falls, SD 57107-1456


EXCHANGES & REFUNDS

  • Exchanges: Please note that our returns portal does not support international exchanges at this time.
  • Refunds: If you prefer a refund to your original payment method rather than store credit, please contact our support team. A standard processing fee applies to all refund requests.
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