What is your Canada return policy?Updated 15 days ago

We want our Canadian customers to have a great experience. If you need to return an item, please follow these requirements:

Standard Window: You have 30 days from the purchase date to return for store credit.
Refunds: Refunds to your original payment method are available within 14 days of delivery.
Holiday Window: Orders placed between October 21st and December 26th are eligible for store credit until January 31st. Refunds must still be requested within 14 days of delivery.
Condition: Merchandise must be unworn, undamaged, unwashed, and have the original tags intact.
Non-Returnable Items: We cannot accept returns on earrings, hair accessories, undergarments, hosiery, face masks, hair tools, items marked "final sale," or any product with the sanitary tag removed.

We’ve partnered with Re:do to provide a seamless return experience for our customers in Canada.

With Coverage: Enjoy free returns for store credit and integrated package protection on your order.
Without Coverage: You can still use our portal, but you will be responsible for the cost of the return shipping label.
Refunds: All refunds to your original payment method have a flat 3% processing fee plus the cost of the return shipping label, with or without Re:do Coverage.

Visit the Portal: Go to our Returns Center and enter your order number and zip code.
Ship It Back: You can use a label from our portal or your own preferred shipping method.
Mailing Address: Wild Oak Boutique
4001 W 34th St N Sioux Falls, SD 57107-1456

Exchanges: Please note that our returns portal does not support international exchanges at this time.
Refunds: Refunds to your original payment method can be selected directly in our Returns Center within 14 days of delivery. A flat 3% processing fee and the cost of the return label are deducted from your refund, whether or not you purchased Re:do Coverage.

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