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What is your International return policy?Updated 3 months ago

We want our international customers to be satisfied with their purchase. Please note the following requirements for international returns:

  • Window: Items must be returned or postmarked within 30 days of the purchase date.
  • Holiday Exception: Orders placed between October 21st and December 26th are eligible for return until January 31st.
  • Condition: Merchandise must be unworn, undamaged, unwashed, and have the original tags attached.
  • Exclusions: For hygienic reasons, we cannot accept returns on earrings, hair accessories, undergarments, hosiery, face masks, hair tools, items marked "Final Sale," or products with sanitary tags removed.

RE:DO COVERAGE


We’ve partnered with Re:do to provide a seamless return experience for our customers in Canada.

  • With Coverage: Enjoy free unlimited returns for store credit and integrated package protection.
  • Without Coverage: You can still use our portal, but you will be responsible for the cost of the return shipping label.

HOW TO START A RETURN


  1. Visit the Portal: Go to our Returns Center and enter your order number and zip code.
  2. Ship It Back: You can use a label from our portal or your preferred carrier. Ensure it is postmarked within 30 days of purchase.
  3. Mailing Address: > Wild Oak Boutique

    4001 W 34th St N Sioux Falls, SD 57107-1456


EXCHANGES & REFUNDS

  • Exchanges: Unfortunately, we do not offer exchanges for international orders at this time.
  • Refunds: If you prefer a refund to your original payment method rather than store credit, please contact our support team. Please note that a standard processing fee applies to all refund requests.
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